Learn how to solve complex problems in the workplace
In this course, we will explore the Seven-Step Problem-Solving method as used in the workplace environment or for life in general. Problem-solving is an important skill to develop and forms part of the development identified for future skilling.
Explain the definitions and terminology associated with complex problem solving.
Define and explain the types of problems.
Identify types of problem solving steps or processes.
Define the characteristics of an effective problem solver.
Exploring the steps to practical problem solving.
Understand the problem solving steps to apply to the workplace.