Solution-Driven Mindset

(Work Readiness)

Author: People Solutions

Price: R 250.00

Description:

Learn how to tackle problems in the workplace using a solution-driven mindset. 

What You Will Learn:

  • Problem-solving process
  • Decision-making process
  • Solution generation tools
  • Queries and complaints
  • Conflict and negotiation strategies

Requirements:

In this course, you'll learn how to approach problem solving from a solution-driven mindset in the workplace. For most people entering the workplace for the first time, dealing with problems, queries, complaints and making effective decisions is a new skill.

Course Objectives:
  • Understand the importance of becoming a solution-driven problem solver.

Course Objectives:
  • Understand and apply the problem solving process.

Course Objectives:
  • Understand and apply the decision-making process.

Course Objectives:
  • Using solution generation tools in the workplace.

Course Objectives:
  • Understanding and addressing queries and complaints as a workplace problem.

Course Objectives:
  • Handling conflict during problem solving processes.

Course Objectives:
  • Using simple negotiation processes during problem solving.