Exploring verbal, non-verbal and written communication in the business environment and ways to improve your effectiveness as a communicator.
Communication skills are an essential requirement in the workplace. In this course, we'll help you to use your communication skills in the most effective way to improve the way you interact with those around you.
Communication as a useful collaboration tool in the workplace.
Use of perspective in the communication process.
Develop skills to apply verbal communication effectively in the workplace.
Effective use of nonverbal communication.
Understanding business requirements to improve written communication.
Improve business writing using five steps.
Credibility used as a practical communication element.